Message
Command
Eight apps.
One command center.
Your customers message you everywhere. A WhatsApp order at 9am. An Instagram DM at noon. An email overnight. A Discord ping on the weekend. Every app is another tab, another login, another notification — and another chance for a customer to slip through unanswered.
Nexus Connect connects your business channels — WhatsApp, Instagram, Messenger, Telegram, Slack, Microsoft Teams, Gmail and Discord — and streams every conversation into one unified inbox. You answer everything from one screen, replies flow back out through the channel the customer chose, and nothing gets missed again.
We build clarity for businesses drowning in noise.
Nexus Connect is the brutalist command center that pulls all your customer conversations into one shockingly fast interface. Human-first replies, backed by an AI assistant that only works where you switch it on.
It is built for small businesses that live in their messages: shops taking orders on WhatsApp, creators managing DMs, communities running on Discord, support desks buried in email. One workspace holds your inbox, your dashboard, your contact book and your connected channels — with a companion mobile app so you can answer from anywhere.
- Every channel in one chronological thread per customer
- A dashboard that shows what is open and what is resolved at a glance
- A contact book that unifies identities across channels
- Native mobile app with real-time push notifications
Our Features
How Nexus Connect Works
Create Your Workspace
Register in under a minute. Your workspace is your private command center — your inbox, your contacts, your channels.
Connect Channels
Link WhatsApp, Instagram, Messenger, Telegram, Slack, Microsoft Teams, Gmail and Discord from the channel settings. Conversations start streaming in immediately.
Stay Organized
Track every conversation on the dashboard — open or resolved, channel by channel — while the contact book keeps each customer's history in one place.
Reply From Anywhere
Answer every message from one screen — desktop or the mobile app. Your reply is delivered back through the channel the customer wrote on.
Plug in
your channels.
Every channel connects with accounts and credentials you already own — no middlemen, no shared logins. Sign in or paste your keys once in Channel Settings and your conversations start flowing.
WhatsApp Business
The official WhatsApp Business Cloud API. Paste the Phone Number ID and access token from your Meta app — incoming messages stream in through secure, signature-verified webhooks.
Facebook Messenger
Connect your Facebook Page with its Page ID and access token. Messenger conversations arrive in real time through verified webhooks on the official Messenger Platform.
Instagram Messaging
Link the Instagram professional account behind your Facebook Page. Direct messages flow in through the official Instagram Messaging API.
Telegram Bot
Create a bot with @BotFather and paste its token — the fastest channel to set up. Messages to your bot arrive instantly via the official Bot API.
Slack
Sign in with Slack or paste your app's bot token to link a workspace. Direct messages to your Slack app arrive in real time through the signature-verified Events API.
Microsoft Teams
Sign in with your Microsoft work or school account to handle Teams chats. New messages are picked up automatically about every 30 seconds.
Gmail
Connect your business Gmail address to bring email into the same workspace as your chat channels, with replies sent from your own mailbox.
Discord Bot
Add the bot token from your Discord application to link your server's support conversations to the same command center.
Locked down by default. Channel credentials are encrypted at rest with AES-256, and incoming webhook events are signature-verified before they ever touch your inbox.
Built for the people who run the place.
Never Miss a Sale
Every inquiry is a potential order. When nothing slips through the cracks, fewer customers walk away to the competitor who answered first.
Faster Replies, Happier Customers
Customers judge you by response time. One screen instead of eight apps means you answer in minutes, not hours.
See the Whole Business
The dashboard shows every channel's workload at a glance — know exactly where your customers are talking and how you are keeping up.
Business in Your Pocket
Push notifications on the mobile app mean you can close the laptop without closing the business.
Your Data, Locked Down
Credentials encrypted at rest, webhook traffic signature-verified. Your customer conversations stay yours.
You Stay In Control
The AI assistant only works where you switch it on — drafts wait for your approval, and auto-replies hand anything sensitive straight back to you.
Simple plans.
No surprises.
Nexus Connect is free while paid tiers are being finalized — create your workspace today and everything below the Starter line is yours at no cost.
Starter
- All 8 channels
- Unified inbox & live dashboard
- Unified contact book
- Mobile app with push notifications
- AI assistant — off, draft or auto, per channel
Pro
- Everything in Starter
- Higher message volume
- Priority support
- Early access to new channels
Business
- Everything in Pro
- Dedicated onboarding
- Custom channel requests
- Priority incident response
"We used to miss WhatsApp messages while replying to emails. Now everything is in one place and our response time dropped from hours to minutes."
Everything you
want to know.
The straight answers — what Nexus Connect is, how it works, and how your business runs on it day to day.
A customer-messaging workspace for small businesses. It connects WhatsApp, Instagram, Messenger, Telegram, Slack, Microsoft Teams, Gmail and Discord, and streams every conversation into one fast unified inbox — alongside a live dashboard, a unified contact book and channel management.